Quick Login OTP APP Privacy Policy

Effective Date: 01-04-2025

Introduction

Quick Login OTP ("we", "us", "our") is a Shopify app that allows customers to log in securely using one-time passcodes (OTPs) sent via SMS or email. This Privacy Policy explains how we handle personal data when you use our service.

Service Scope

Currently, Quick Login OTP is available only for Shopify stores operating in Israel and supports only Israeli phone numbers.

What Information We Collect

  • Phone numbers – for sending OTPs via SMS
  • Email addresses – for sending OTPs via email

We do not store or retain this information after the OTP is sent.

How We Use and Store Data

Phone Numbers (Israeli Users Only)

  • We use a licensed Israeli SMS provider to send OTPs to Israeli phone numbers.
  • As required by Israeli law, the SMS provider retains phone number records and SMS logs for 7 years.
  • We do not store or retain phone numbers in our own systems—only the SMS provider holds this data.

Email Addresses

  • We use Twilio SendGrid to send OTPs via email.
  • Email addresses are processed only to send the OTP and are not stored in our systems.
  • Twilio SendGrid may retain email delivery metadata for a short period (up to 30 days by default), which we reduce as much as possible.

Data Sharing

We share personal data only with trusted third-party service providers, solely for delivering OTPs:

  • Israeli SMS Provider – for phone numbers
  • Twilio SendGrid – for email addresses

These providers are required to protect personal data and only use it according to our instructions and legal obligations.

Data Retention

  • We do not retain any personal data in our own systems once the OTP is sent.
  • The Israeli SMS provider retains phone number logs for 7 years, in accordance with local law.
  • Twilio SendGrid may retain technical metadata for up to 30 days; we configure our settings to limit this retention whenever possible.

Your Rights

You may request access to or deletion of your personal data at any time by contacting us at hello@x-mozo.com.
Please note: data stored by third-party providers may be retained for legal reasons, and in such cases, we will support your request as far as legally and technically possible.

Security

We use secure communication protocols and work only with trusted, compliant service providers. We do not log or store personal data beyond the minimum required to deliver OTPs securely.

Changes to This Policy

This Privacy Policy may be updated from time to time. We will always publish the latest version on this page with the updated effective date.

Contact Us

If you have any questions or concerns regarding your data or this policy, please contact us at: hello@x-mozo.com